Return & Refund Policy
Return Eligibility
You may request a return under the following conditions:
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The product is damaged, defective, or incorrect
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The product is unused, in original packaging, and with all tags intact
Return Window
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Returns must be requested within 7 days of receiving the product.
Non-Returnable Items
The following items are not eligible for return:
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Customized or made-to-order products
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Personal care or hygiene products
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Items marked as “Final Sale”
Return Process
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Contact our support team with your order ID and reason for return
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Our team will verify the request
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Once approved, the product will be picked up or return instructions will be shared
Refund Policy
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Refunds are processed after the returned item passes quality inspection
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Refunds will be credited to the original payment method within 5–10 business days
Exchange Policy
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Exchanges are subject to product availability
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If the requested exchange item is unavailable, a refund will be issued
📞 Contact Us
For any questions related to shipping, returns, or refunds, please contact us:
Email: contact@buymyspex.com
Phone: +91 92700 00929
Business Hours: 10 AM to 9 PM